Honestly, I don’t know how I could possibly put in to words how disappointed, frustrated, and embarrassed I have been by the Public Safety Parking Enforcement Department. I am ashamed to have then associated with my University and am somehow consistently flabbergasted by their conduct. Students’ complaints have been cheapened by authorities who say students are just angry and disgruntled over their own parking offenses. I can’t say this enough: there is a very real problem here. A student’s relationship with his/her campus police force is important. Public Safety comments:
“We believe that safety is a shared responsibility understanding the importance of cooperation, education and that the police-citizen partnerships make our campus, as well as our local community, a safe and joyful place.” – Jason Freidberg ‘Chief’
I couldn’t have said it better myself. The student body and Public Safety should be working together to create a safer environment. In order for this to happen, students must feel comfortable going to Public Safety for help. Because of my experiences with the Parking Department, I can honestly say if I was in trouble Public Safety would be THE LAST call I made.
It is safe to say a majority of the students that attend this University have never had any interaction with Public Safety outside of the parking department. I don’t believe I am alone in my feelings of bitterness and dismay towards the interaction I have had with those individuals in the department. Because I want this argument to be taken seriously, I’d like to avoid talking too much about my own personal experiences. Frankly, I’m afraid it would come out in much too colorful language, so instead I’ll highlight a few of my favorites. A parent of mine was visiting Bucknell. When it came time to leave, a car was parked illegally behind ours blocking it in. After sitting and waiting for the owner to return for 30 minutes, we called Public Safety. It was a real moment when the officer asked my mother “Do we really have to come down there? Isn’t this something you can handle on your own?” If that isn’t enough, they didn’t show up for another 45-50 minutes. I don’t think I’ve ever seen my parents so mad in my entire life. It is safe to say there have been times when we needed the parking department, and for a group so active on campus I am amazed at how unwilling they are to help. I don’t even want to touch on the topic of tickets because there is just too much to even start.
My real problem is how they treat students, visitors, family, and faculty. I have never been talked to in such a disrespectful way in my entire life. And what amazes me more, I have never seen my parents talked to in such a disrespectful way and they are alumni of this University! My parents have had a few run-ins with Public Safety and when they came to me saying “I can’t appeal, is this how it always works?” I shook my head feeling helpless. They were shocked by the uncooperative and inconsiderate attitude of the Officers towards them and said they couldn’t imagine how the students were being treated if that’s how the alumni were treated. It also seems totally ridiculous to me that some tickets are not allowed to be appealed. The statement “sorry there is nothing I can do because it can’t be appealed” just isn’t cutting it anymore! Public Safety says:
“We welcome your comments, suggestions and ideas for making Bucknell University an even safer environment. To share your ideas with the Department of Public Safety, please visit our station location right next door to Student Health Services down the hill from Trax Hall.”
My suggestion: work with your students when you ticket them for ABSURD things.
My comment: when you do decide to work with them, don’t treat them like they are scum of the earth.
I welcome you all to write your suggestions…